Privacy Policy

1. Definitions

For the purposes of this Privacy Policy, the following terms shall carry the meanings defined below:

• "olx168," "we," "us," or "our" refers to the olx168 online betting and casino platform and its operators.
• "User," "you," or "your" refers to any individual who accesses, registers with, or interacts with the olx168 website or services.
• "Personal Data" refers to any information that identifies or can be used to identify a specific individual, including name, email address, phone number, date of birth, KTP (Indonesian national identity card) number, financial details, and IP address.
• "Processing" refers to any operation or set of operations performed on Personal Data, including collection, recording, storage, use, transfer, or deletion.
• "Third Party" refers to any entity other than you and olx168.
• "KYC" (Know Your Customer) refers to the identity verification process required to comply with anti-money laundering and responsible gaming regulations.
• "Cookies" refers to small text files placed on your device by the olx168 website to enhance functionality and user experience.

2. Scope of This Policy

This Privacy Policy applies to all Personal Data collected by olx168 through your use of our website at https://olx168.cam, our mobile-optimized platform, and all related services — including football betting, live casino games, togel (Indonesia's traditional numbers lottery) markets, slot gacor (high-RTP slot) games, and customer support interactions.

This policy applies to users in Indonesia and is designed to be consistent with the principles set out in Indonesia's Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi / UU PDP). By using the olx168 platform, you consent to the collection and use of your Personal Data as described in this policy.

3. Data We Collect

3.1. Information You Provide Directly

When you register an account, verify your identity, make deposits or withdrawals, or contact customer support, you provide us with information including:

• Full legal name (as stated on your KTP)
• Date of birth
• Residential address in Indonesia
• Mobile phone number
• Email address
• KTP (Indonesian national identity card) number and a photo or scan of your KTP
• Bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, CIMB Niaga, Permata, BSI, or other Indonesian banks
• E-wallet account details for OVO, DANA, GoPay, ShopeePay, or LinkAja
• Selfie photographs submitted for identity verification
• Support ticket communications, chat transcripts, and feedback messages

3.2. Information Collected Automatically

When you visit and use the olx168 website, we automatically collect certain technical information:

• IP address and approximate geographic location (city/region level)
• Device type, operating system, and browser version
• Pages visited, time spent on pages, and navigation paths
• Referring website or URL
• Session duration and login/logout timestamps
• Betting activity, game history, wager amounts, and transaction records
• Cookie identifiers and similar tracking data (see Section 7 for details)

3.3. Information from Third Parties

In limited circumstances, we may receive information about you from third parties, including:

• Identity verification services used to confirm KTP authenticity
• Payment processors and banking partners to confirm deposit and withdrawal transactions
• Fraud prevention and anti-money laundering screening services
• Responsible gaming databases or self-exclusion registries, where you have registered

4. How We Use Your Data

olx168 uses your Personal Data for the following purposes:

5. Legal Basis for Processing

olx168 processes your Personal Data on one or more of the following legal grounds:

• Contract Performance: Processing is necessary to fulfill our obligations under the account agreement, including providing betting services, processing transactions, and operating your account.
• Legal Obligation: Processing is required to comply with applicable Indonesian laws and regulations, including KYC requirements, anti-money laundering (AML) obligations, and responsible gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for olx168's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided that your fundamental rights and interests are not overridden by those interests.
• Consent: For certain processing activities — particularly marketing communications and the use of non-essential cookies — we will ask for and rely upon your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Sharing & Disclosure

olx168 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We may share your data only in the following limited circumstances:

6.1. Service Providers

We engage trusted third-party service providers to assist in operating our platform. These providers are contractually bound to process your data only as instructed by olx168 and in accordance with this policy. They include:

• Payment processing partners (Indonesian banks, e-wallet providers such as OVO, DANA, GoPay)
• Identity verification and KYC service providers
• Anti-fraud and cybersecurity services
• IT infrastructure and cloud hosting providers
• Customer relationship management (CRM) and support software providers

6.2. Regulatory and Legal Requirements

We may disclose your Personal Data to government authorities, regulatory bodies, law enforcement agencies, or courts when required to do so by law, court order, or regulatory mandate. This includes disclosures related to anti-money laundering (AML) investigations, fraud investigations, or other legal proceedings.

6.3. Business Transfers

In the event that olx168 undergoes a merger, acquisition, restructuring, or sale of all or a portion of its assets, your Personal Data may be transferred to the acquiring entity, subject to the same level of privacy protection described in this policy.

6.4. Aggregated or Anonymized Data

We may share aggregated, anonymized, or de-identified data — which cannot reasonably be used to identify you — with business partners, analytics providers, or the public for research and reporting purposes.

7. Cookies & Tracking Technologies

olx168 uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: Strictly necessary for the website to function. They enable core features such as user authentication, session management, and security. These cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymized information about how users interact with our platform (e.g., which pages are visited most frequently, error reports). This data is used to improve the platform's performance and usability.
• Functional Cookies: Remember your preferences and settings (e.g., preferre d language, currency display, or notification preferences) to provide a more personalized experience.
• Analytics Cookies: Help us understand user behavior across the platform in aggregate form. Data collected is anonymized and used solely for internal reporting and product development.
• Marketing Cookies: Used to deliver relevant promotional content and bonus offers based on your betting preferences and activity on olx168. These cookies require your prior consent and can be disabled at any time.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may impair your ability to use certain features of the olx168 platform. For most users accessing olx168 via mobile browsers in Jakarta, Surabaya, Bandung, or other Indonesian cities, cookie settings are managed through the browser's built-in privacy controls.

8. Data Retention

olx168 retains your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Indonesian law. Our general retention guidelines are as follows:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in line with AML regulatory requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by law or ongoing regulatory inquiry.
• Transaction records (deposits, withdrawals, bets): Retained for a minimum of five (5) years from the date of each transaction.
• Customer support records: Retained for three (3) years from the date of the last support interaction.
• Marketing communications data: Retained until you withdraw consent or request removal, whichever comes first.
• Technical and usage logs: Retained for up to twelve (12) months in identifiable form, then anonymized for aggregate analysis.

When retention periods expire, Personal Data is securely deleted, anonymized, or archived in a manner that prevents further identification.

9. Your Rights

As a user of the olx168 platform and a resident of Indonesia, you have the following rights with respect to your Personal Data:

• Right of Access: You have the right to request a copy of the Personal Data we hold about you, including information about how it is being used and with whom it has been shared.
• Right to Rectification: If any of your Personal Data is inaccurate, incomplete, or out of date, you have the right to request that we correct or update it. For account details such as your phone number or bank account, you may update these directly through your account settings or by contacting support.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your Personal Data. This right may be limited where we are required to retain data for legal, regulatory, or fraud-prevention purposes.
• Right to Restriction: You may request that we temporarily suspend or restrict the processing of your Personal Data in specific circumstances, such as when you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive a copy of your Personal Data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your Personal Data that is based on our legitimate interests, including profiling for marketing purposes. If you object to marketing communications, you may opt out at any time via your account settings or by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact our Data Privacy team at [email protected]. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

10. Data Security

olx168 implements industry-standard technical and organizational security measures to protect your Personal Data from unauthorized access, loss, misuse, alteration, or destruction. Our security measures include:

• 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers
• AES-256 encryption for Personal Data stored on our servers
• Multi-factor authentication (MFA) options for user accounts
• Role-based access controls that restrict employee access to Personal Data on a strict need-to-know basis
• Regular penetration testing and security audits conducted by independent third-party security firms
• Real-time monitoring and intrusion detection systems to identify and respond to security threats
• Incident response procedures to promptly address data breaches and notify affected users where required by law

While olx168 takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. We encourage users to protect their accounts by using a strong, unique password, enabling two-factor authentication, and never sharing login credentials with third parties. If you suspect that your account has been compromised, please contact our support team immediately.

11. Children's Privacy

olx168 services are strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21, you must not use the olx168 platform or submit any Personal Data to us.

If we become aware that Personal Data has been collected from a user who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has submitted Personal Data to olx168, please contact us at [email protected] so that we can take appropriate action.

12. Changes to This Privacy Policy

olx168 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, business operations, or applicable legal requirements. When we make material changes to this policy, we will:

• Post the updated policy on this page with a revised effective date
• Notify registered users via email or an in-platform notification where the changes are significant
• Where required by law, obtain fresh consent from users for new processing activities

Your continued use of the olx168 platform after the revised policy has been posted constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how we are protecting your Personal Data.

13. Governing Law

This Privacy Policy and any disputes arising from or related to it shall be governed by and construed in accordance with the laws of the Republic of Indonesia, including but not limited to Indonesia's Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi / UU PDP No. 27 Tahun 2022) and any subordinate regulations issued thereunder.

Any dispute that cannot be resolved through direct negotiation with our support team shall be subject to the exclusive jurisdiction of the competent courts of Indonesia.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way olx168 handles your Personal Data, please contact our Data Privacy team:

Email: [email protected]
Website: https://olx168.cam
Support Hours: 24/7, with peak staffing from 09:00 to 22:00 WIB (Western Indonesia Time, UTC+7)

We are committed to resolving all privacy-related inquiries promptly and transparently. Users in Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta, and across Indonesia can expect a response within five (5) business days for written requests, and often sooner for live chat and WhatsApp inquiries.